FAQ

 

At Southerner Candle, you take advantage of our direct relationship with our manufacturer. We have searched to find the best manufacturers to bring you excellent merchandise of only the finest quality at the most competitive prices. Our products come directly from the manufacturers; so there are no retail tags attached. We bring you their best products via the Internet, and they ship those products directly to your door. This completely eliminates the need to leave the comfort of your own home or office. So sit back and enjoy the savings!

Up to $20.00 =$6.50 (now $5 for a limited time!)
$20.01 to $40.00 =$7.50 (now $5 for a limited time!)
$40.01 to $50.00 =$8.50 (now $5 for a limited time!)
$50.01 to $70.00 =$9.50 (now $5 for a limited time!)
$70.01 to &100.00 =$10.50 (now $5 for a limited time!)
$100.01 and $150.00 = $12.50  
$150.01 and $200.00 =$14.50 
$200.01 and $300.00 =$16.50  
Over $300.01 or more =FREE

 

When should I expect delivery?
Virtually all our products leave the warehouse by the third business day after you order; many times it's faster than that. During warm weather or heavy shopping seasons, it may take up to five business days to leave the warehouse. After the product leaves the warehouse, shipping times apply, which depends on your location and the volume being handled by UPS or FedEx at the time. Estimated time of delivery may take up to 2 weeks within the Continental US. 
What if I want to return something?
100% guarantee on all Products, if products are damaged during shipping or defective, we will replace the item or a full refund of the purchase price within 15 days from ship date. Simply return to the address it was shipped from or contact us for more information.
 
How safe is my credit card information?
When you buy from Southerner Candle, your credit card purchase is processed in real time through Wells Fargo, by secure e-Commerce servers run by Authorize Net. Your personal information is protected by VeriSign. Then your order is encrypted before being sent to Southerner Candle. 

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Southerner Candle, Houston, Texas 77062

 (281)461-4612